Sarah Hoey, Issaquah Highlands Community Association Executive Director, recently joined the elite group of community association directors who have earned the Professional Community Association Manager (PCAM®) credential from Community Associations Institute (CAI). Sarah is one of more than 2,200 managers worldwide who have earned the highest level of professional recognition in the community association field.
More than 60 million Americans live in an estimated 315,000 association-governed communities.
To earn the PCAM credential, managers must have five years of community association management experience and complete more than 100 hours of course work. Credentialed PCAMs must also fulfill continuing education and service requirements, as well as adhere to a code of ethics.
Sarah has also earned her Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), as well as the prestigious Large Scale Manager (LSM). She has successfully managed Issaquah Highlands, which has 4,711 units, for the past 7 years and has been in the industry since 2007.
“Professionals who earn CAI credentials maximize the value they can provide to their community association clients,” said CAI Chief Executive Officer Thomas M. Skiba, CAE. “Not only have these professionals demonstrated a personal commitment to self-improvement, but they have also elevated their practical knowledge and expertise. That’s what all community associations need, and what board members and residents deserve.”
Professional managers provide administrative, operational and managerial counsel to the boards that govern homeowners and condominium associations. Managers typically are responsible for managing budgets and contractors, directing association personnel and overseeing compliance with association covenants and restrictions.
CAI is an international organization dedicated to building better communities and, along with its 60 chapters, works on behalf of the professionals and volunteers engaged in the management and governance of homeowner and condominium associations, cooperatives and other planned communities. CAI’s nearly 32,000 members include community association volunteer leaders, managers, management companies and businesses that provide products and services to these communities.