A Busy Year Maintaining and Improving Community Assets
Annual Tasks
- Performed new reserve studies for all supplemental communities.
- Completed monthly management reports, which are distributed and posted to the IHCA website for 12 supplemental communities.
- Ratified annual budget for three neighborhoods and 11 supplemental communities.
- Completed another successful Board of Directors election.
- Managed monthly Architectural Review Committee (ARC) meetings and homeowner applications.
- Managed Covenant Committee meetings and homeowner appeal process.
- Emailed welcome packets to hundreds of new homeowners on behalf of IHCA, HFN and Highlands Council.
- Performed weekly compliance site visits and processing.
- Coordinated and attended neighborhood and supplemental committee meetings for zHomes, Crofton Springs, Dahlia Park and Grand Ridge Drive.
- Continued homeowner education through management of Ask IHCA, community emails and Connections articles.
- Continued education by regularly attending Community Associations Institute (CAI) certification course. Both community managers are CAI certified.
2022-23 Achievements
- Performed exterior painting at Concord Commons buildings 4–7, High Street Townhomes, zHome and West Highlands Park. This included phase one for Sunset Walk, Villaggio, Crofton at Village Green 29/30/40 and View Ridge.
- Installed weather cameras on Grand Ridge Drive, along with annual street sweeping.
- Completed building façade projects including dry rot repairs, siding replacement and caulking at Concord Commons, Crofton Springs, Crofton at Village Green 29/30/40, View Ridge and Villaggio.
- Completed common area improvements at West Highlands Park including walkway stair painting and hazardous tree removal at multiple supplemental communities.
- Upgraded to LED lighting at Sunset Walk, Concord Commons, Crofton Springs and West Highlands Park.
- Rebuilt and repaired Crofton Springs dumpster enclosure.
- Repaired map enclosure at Crofton Springs.
- Completed evening site walks to locate areas where additional lighting would be beneficial at Crofton Springs.
- Evaluated multiple estimates at committee’s request for Crofton Springs including gazebo repairs/painting, pressure washing, handrail powder coating, trellis repair and staining, interior walkway signage, and landscape remodeling.
- Replaced multiple curbs and performed re-striping of the parking lot at Crofton Springs to include space numbers and visitor parking.
- Replaced multiple concrete areas at Crofton Springs.
- Management obtained hundreds of proposals for projects that included painting, dry rot repairs, deck repairs/ replacements/staining, landscape replacements and stair repairs/replacements.
- Placed deck overhangs for two units at Concord Commons.
- Installed bait stations at multiple supplemental communities to deter rodents.
- Continued project management for three neighborhoods and 11 supplemental communities to include general building and property maintenance such as roof and gutter cleaning, dryer vent cleaning, power washing and management of third-party landscape vendors.
- Completed Dahlia Park major landscape enhancements including large tree removal and stump grinding, vegetation clearing, bark installation and new plant installations.
- Completed irrigation and drainage repairs at Dahlia Park.
As published in summer 2023 Connections >>
Blair Krieg is the IHCA senior community manager.
Susan Carlson is the IHCA community manager & compliance coordinator.
