Highlands Fiber Network

Community-Owned Fiber to the Home

Highlands Fiber Network (HFN) is a community-owned, state-of-the-art fiber network providing data, voice, and other advanced communications services to the community. 

For rates and information, visit highlandsfibernetwork.com.

Contact

For customer service:
HFN Customer Support Center (Available 24/7)
425-427-0999
support@hfnservices.com
highlandsfibernetwork.com 

For general inquiries:
Jeremy Fallt
HFN General Manager

425-394-4184
jfallt@hfn.com

Visit

Office: 2550 NE Park Drive, Issaquah, WA, 98029 (inside Blakely Hall) 
Hours: By appointment only
Get Directions

Benefits of HFN service include

  • Fast, reliable, secure fiber internet connectivity
  • Gigabit speeds available
  • Symmetrical download and upload speeds
  • No bandwidth caps, no throttling
  • Low-cost telephone service

Fees

HFN payments are not part of your homeowners association dues or other community payments. Homeowners pay a $250 connection fee required at closing and a minimum monthly periodic fee, billed monthly after closing. Plan upgrades and other services are available at an additional cost. 

Issaquah Highlands homes and buildings part of the Covenant for Community are required to take a minimum level of HFN service. Non-covenant homes can subscribe to HFN services; however, they must join the Covenant for Community to receive gigabit service. 

Learn more about HFN fees on highlandsfibernetwork.com.

Documents & Resources

Account
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Pay Bill
Online

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HFN
FAQs

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Check HFN
Network Status

Check Status

Check Current
Internet Speed

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HFN
By-laws

Download PDF

HFN Board of
Directors & Staff

Learn More

Recent News

HFN
April 20, 2022

HFN Continues Infrastructure Upgrades

Recent investments in HFN's network help meet increasing demand and growth Over 20 years ago, master developer Port Blakely designed…Learn More
Larry Norton and Sue FrankGeneralHFNVolunteer
March 9, 2022

March Volunteer of the Month: Larry Norton, HFN Board of Directors

I moved to Issaquah Highlands from the Montlake neighborhood of Seattle in 2004, selecting a home in Crofton Springs and…Learn More
GeneralHFN
March 2, 2022

Letter from the HFN Board of Directors

Dear Issaquah Highlands Neighbors, Over the last few months, the Highlands Fiber Network (HFN) Board of Directors has noticed an…Learn More
ConnectionsHFNVolunteer
January 12, 2022

2021 Volunteer of the Year: Allen Enebo

Standing Tall in the Community Allen Enebo I’m happy to announce Allen Enebo as Issaquah Highlands’ 2021 Volunteer of the…Learn More

Have questions about HFN?

Learn more on the HFN website. 

Visit HighlandsFiberNetwork.com