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Highlands Fiber Network

Community-Owned Fiber to the Home

Highlands Fiber Network (HFN) is a community-owned, state-of-the-art fiber network providing data, voice, and other advanced communications services to the community. 

For rates and information, visit highlandsfibernetwork.com.

Contact

For customer service:
HFN Customer Support Center (Available 24/7)
425-427-0999
support@hfnservices.com
highlandsfibernetwork.com 

For general inquiries:
Jeremy Fallt
HFN General Manager

425-394-4184
jfallt@hfn.org

Visit

Office: 2550 NE Park Drive, Issaquah, WA, 98029 (inside Blakely Hall) 
Hours: By appointment only
Get Directions

Benefits of HFN service include

  • Fast, reliable, secure fiber internet connectivity
  • Gigabit speeds available
  • Symmetrical download and upload speeds
  • No bandwidth caps, no throttling
  • Low-cost telephone service

Fees

HFN payments are not part of your homeowners association dues or other community payments. Homeowners pay a $250 connection fee required at closing and a minimum monthly periodic fee, billed monthly after closing. Plan upgrades and other services are available at an additional cost. 

Issaquah Highlands homes and buildings part of the Covenant for Community are required to take a minimum level of HFN service. Non-covenant homes can subscribe to HFN services; however, they must join the Covenant for Community to receive gigabit service. 

Learn more about HFN fees on highlandsfibernetwork.com.

Documents & Resources

Account
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Pay Bill
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HFN
FAQs

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Check HFN
Network Status

Check Status

Check Current
Internet Speed

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HFN
By-laws

Download PDF

HFN Board of
Directors & Staff

Learn More

Recent News

HFNHFN Download: Staying Connected with Network Upgrades
October 15, 2024

HFN Download: Staying Connected with Network Upgrades

Fiber Network Unveils Faster Speeds, New Features and a Revamped Van for Home Visits Some of you may have heard…Learn More
HFNHFN Download: Top Questions from Users Last Month
September 25, 2024

HFN Download: Top Questions from Users Last Month

Highlands Fiber Network (HFN) had a busy month!  We’re in full beta test mode on all the new data center…Learn More
HFNHFN Download: Fiber Network’s Response to Increasing Data Needs
July 23, 2024

HFN Download: Fiber Network’s Response to Increasing Data Needs

How modern life is driving the need for faster connections. At Highlands Fiber Network (HFN), we understand just how crucial…Learn More
HFNHFN is Gaining Speed, Our Next Big Move
April 8, 2024

HFN is Gaining Speed, Our Next Big Move

Since the early inception of the neighborhood, Highlands Fiber Network (HFN) has strived to provide residents of Issaquah Highlands with…Learn More

Have questions about HFN?

Learn more on the HFN website. 

Visit HighlandsFiberNetwork.com