IHCA has recently completed a significant upgrade with our Yardi software database. As part of this upgrade, we are adding a new owner service portal. This will provide owners with instant access to their IHCA account online.
New services include:
- 24/7 self-service account access
- Check your balances and make payments
- Schedule recurring auto-payments for assessments and other dues
- Submit maintenance requests
- Much, much more!
We are starting to roll this new owner service email notification out this week to select smaller neighborhoods as a test. Over the next few months, we will expand this rollout until the entire community is notified. You will see an email come through that will look like the message below.
Please take a moment to register yourself, explore the new service offerings and provide feedback to the IHCA team through the portal or asktheIHCA@Ihcommunity.org. We hope that your experience is one step further to improved communication and access to your account.
Sarah Hoey is the executive director of the IHCA.
