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HFN Download: Staying Connected with Network Upgrades

Fiber Network Unveils Faster Speeds, New Features and a Revamped Van for Home Visits

Some of you may have heard about the exciting news—Highlands Fiber Network (HFN) is preparing to roll out a new fiber network that will deliver speeds 2.5 times faster, reaching up to 2.5 Gigs (2,500 Mbps)! We’re thrilled to bring these advancements to you as part of our ongoing commitment to providing top-tier internet service to the Issaquah Highlands community, ensuring your connection is future-ready.

We will be sharing more information soon on our timeline for when the network upgrade will reach your area. When your area is open for upgrade, you will discover a range of new features available for your account. You will be able to choose from faster speed options tailored to your needs as well as new Wi-Fi router options.

But that’s not all—we will now offer a new Managed Wi-Fi Service that will give you even more control of your Internet. With our powerful new app, you can monitor your connection, set up Guest Wi-Fi, and manage your children’s internet usage with ease, all from your smartphone or tablet.

In addition to these exciting service features, we’re also pleased to unveil our brand-new HFN van! This newly designed van will be an essential part of our service fleet, helping us bring these fantastic upgrades directly to your home. You will soon see the vehicle making its rounds in the neighborhood, and we’re excited to give you a sneak peek—check out the photo of our mockup below.

Photo above: Check out the brand-new HFN van! This newly designed vehicle helps provide upgrades and services directly in your home.

To keep you informed throughout this rollout, we reactivated our Facebook page and launched a new Instagram account. These platforms will be your go-to sources for the latest news, updates and tips related to HFN. Whether you’re curious about when the upgrades will reach your neighborhood or need advice on optimizing your service, our social media channels will keep you in the loop.

We know you’re eager to start using these new features, and we’re just as eager to bring them to you. Follow @HighlandsFiberNetwork on Facebook and Instagram to stay updated and be the first to know when these upgrades are live in your area. We’re looking forward to enhancing your HFN experience and making your internet service even better.

Jeremy Fallt is the HFN general manager and a Westridge resident.

As published in fall 2024 Connections >>>